***WARNING – DO NOT DOWNLOAD THE LATEST AMAZON KINDLE APP UPDATE***
If you’re an iPhone, iPad or iPod owner and you’re planning to update your apps today, read this first…
Early updaters on iOS devices quickly realized something went wrong after downloading the latest Amazon Kindle App this morning. Essentially when these users downloaded the latest update it was like they hit a “reset” button on the app. As Cnet’s Shara Tibken notes:
After downloading the update, existing Kindle users are logged out of their accounts, and everything they had downloaded is deleted from their devices. They also lose bookmarks and other settings, according to angry comments on iTunes. Users then have to log back in to Kindle and redownload their books from the cloud. Some are complaining that they had to delete the app entirely and download it again.
Tibken also quotes the specific warning issued by Amazon, while pointing out how easy it would be to overlook:
Note: There is a known issue with this update. If you are an existing Kindle for iOS user, we recommend you do not install this update at this time.
And many of us with iOS devices tend to click the “Update All” button anyway, so how would we ever see the warning in the “What’s New” area? The last line in that Cnet article quotes the last update from Amazon:
“We have submitted an update fix for this issue and are working with Apple to release,” she said.
Okay… but how about preventing users from downloading it all together? Seems like that would be the way to go at least in the interim, no?
Anyway, this obviously isn’t doing much for the iOS Kindle App’s reviews. I just skimmed through them just now on my iPhone and virtually all of them were 1 star (out of 5) ratings with complaints about the effects of today’s update. I stopped skimming after the first 100, but you can imagine there are a lot of upset users out there today. If you’d like to indulge in a a bit of schadenfreude, here’s are a few samples of what iOS Kindle App users have had to say today:
This site seems to indicate that the issue has been resolved, however I’m not seeing that confirmed elsewhere:
I use the Amazon Kindle app on my iPad all the time, and it has just been updated to version 3.6.2 which fixes the registration bug from this mornings update.